Letter to the Handyman Company

Hello-

John and Jane Doe came over today to install 2 vanities/faucets and baseboards. After inspecting the bathrooms more thoroughly, we feel as though they did a rather shoddy job for $600. Here are just some of the issues:

-Neither vanity is secured to the wall, and one moves rather freely. The vanity tops are also not secured to the vanity bottoms.

-One faucet leaks and doesn't drain properly.

-The shelf under one vanity had to be cut to make room for the plumbing. It was cut very haphazardly.

-The baseboards were cut crookedly, some were obviously cut too short, and all the corners are filled up with caulk. There are nails sticking out of them, as well.

We would like another handyman, NOT John and Jane to come inspect their work, and let us know if this is the kind of work that your company generally offers. We feel as though we could have done this level of work ourselves, so we hired professionals to do it better. If this is the level of work that is normally provided, then we would like our money back. Please correspond with us through email, not on the phone.

Thanks,
Nappy

Needless to say, I am pissed. At first glance it looked okay, but on further inspection it's just unacceptable. Good thing this place has a guarantee on labor in case anything is installed incorrectly. I just wanted a working bathroom by this evening, and now who knows how long it will take. The Rockstar thought he smelled last night's alcohol on homie's breath, too! ARGH.